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Acquaintia

Solution for healthcare

On around the clock where care needs it. Asleep where it doesn’t.

Healthcare runs some areas all night and others nine to five, often in the same building. Acquaintia gives each area its own hours, keeps clinical work running, and puts the rest to sleep.

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The problem

One building, many sets of hours.

  • Some areas never close

    Wards and emergency areas need PCs ready at any hour, next door to offices that empty at five.

  • Workstations are shared

    Many staff sign in to the same PC across a shift, and sessions get left signed in.

  • Clinical work can’t be cut off

    A PC must never sleep in the middle of something that matters.

What does the work

The parts of Acquaintia that take this on.

How it is done

Policies that follow the building.

  1. Map your sites

    Locations for sites, buildings and departments, with rules that place each PC.

  2. Give each area its hours

    A round-the-clock policy for clinical areas, and business hours for offices.

  3. Protect clinical work

    List the processes that must never be interrupted. While one runs, the PC won’t sleep, shut down or lock.

  4. Handle shared PCs

    On a shared PC, idle time comes from the session in use, not from a session left signed in and disconnected.

Exception Handling in Acquaintia: critical processes listed as blocking. While any of them is running, the agent will not sleep, hibernate, shut down or lock the computer. Exception Handling in Acquaintia: critical processes listed as blocking. While any of them is running, the agent will not sleep, hibernate, shut down or lock the computer.

The work that must not stop, named.

List the processes that matter, and no PC running one will sleep, shut down or lock.

Questions

Can clinical areas stay on all the time?

Yes. Give them a policy whose business hours cover every day and every hour, and assign it to those locations. Offices nearby keep their own policy.

What happens on shared workstations?

Acquaintia reads idle time in each signed-in session and takes it from the session in use, so a session someone left signed in doesn’t decide when the PC sleeps.

See it set up for your sites.

Book a demo and we’ll show you round-the-clock areas, office hours and shared workstations side by side.

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